Working together

Here is how I can help.

Customer Research

Well-targeted user research can significantly reduce the risk of costly mistakes, whether you are creating a new product or service, or improving an existing one. When you understand your customers, your products and services fit them well. As Peter Drucker once said, “They sell themselves”.

I can help with both generative and evaluative user research.

Service design

I offer support in:

I have extensive experience with the GDS Service Standard.

Workshop facilitation

If you're looking for an experienced facilitator, I'd be happy to help. Here's a summary of my experience:

  • Facilitated over 200 workshops on various topics, both online and in person
  • Good understanding of group and team dynamics
  • Participatory design facilitation experience

Mia facilitating a workshop

Facilitating a workshop at the Government Digital Service (GDS) in London

Coaching

I occasionally offer coaching and mentoring tailored for practitioners at career crossroads.

Drawing on over a decade of experience in tech, working in diverse organisations, countries, and cultures, along with my training in Gestalt and Buddhist practices, I can help you explore your goals, strengths, and new opportunities in an open-minded and effective way.


Whether I'm consulting or coaching, I'm committed to communication that is clear, concise and compassionate.

Curious?

Get in touch to schedule a free 30-minute intro call.