About me

I'm a human-centred design expert with 15 years of experience.

I have led teams and projects in large organisations such as the Office for National Statistics, the Ministry of Justice, the Scottish Government, AXA, Hargreaves Lansdown and others.

I'm dedicated to using my user-centred design expertise to bring new ideas to life in ways that support the diverse needs of real people while also driving business success and providing value for money.

Recent clients

Public sector
Private sector
Mia Kos Presenting findings from user research on the needs of victims of crime.

Presenting findings from user research on the needs of victims of crime at the Ministry of Justice in London